A workplace delegate is an employee appointed or elected under the rules of an employee organisation who represent members of the organisation in the workplace.
Workplace delegates act as a link between the employees and the management, as well as between the employees and their union or employee organisation. They play a key role in communicating the concerns and issues of workers to the management and in bringing information from the union to the employees. Delegates might also assist in resolving workplace issues, representing employees in discussions with management and providing support during negotiations or disputes.
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